1. If YOU page ME to a phone number, I had better not get your god-damned voicemail. I just hang-up, since it's obvious it's not important enough for you to talk to me. I may or may not try to call again in 10 minutes.
2. If you come to me to establish as a patient since your previous doctor retired...and you tell the secretary that the purpose of your visit is to renew your meds...and you didn't bother to get records...you better damn well KNOW YOUR MEDICINES AND THE DOSES!