Sometimes, it seems like all we hear is the whining and complaining of people whom we can NEVER make happy. (Usually because we are withholding narcs, but that's another story). And although I don't do this for praise, an attagirl every now and then is appreciated. But they are few and far between. Just knowing that some people recognize the effort that you put forth to care for and about them...it makes a lot of the daily crap a little more bearable.
Well, I got two today! A box of dark chocolates from a patient at her postpartum visit with a very nice note. And then a call from the patient advocate at the hospital. Usually those calls mean someone is pissed off and let Press-Gainey know it. But not this time! A patient took the time to write this long, handwritten letter about her birth experience and how wonderful it was, how caring we all were to her and her stillborn child, and how she will never go anywhere else for her care.
So even though I'm delirious from lack of sleep, I'm feeling good. Stupid, I know, but it doesn't take much.
3 comments:
I love to get small notes of thanks. :)
That's nice.
People are always frothing at the bit to tear us a new one, but no one ever wants to expend effort to let us know when they appreciate us.
It's kind when they do.
What is also nice is that she specifically mentioned the L&D nurses by name...we have fabulous nurses here and they don't get enough of the glory.
The nurses deserve the vast majority of the cudos for her good experience, not me.
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